Shipping and Delivery

Let's not make it too complicated.

There is a flat rate for all deliveries:

Windhoek - NAD35.00 VAT incl.

Outside Windhoek - NAD 85.00 VAT incl.

If your order exceeds a certain amount, FREE delivery applies:

Windhoek - NAD350.00 VAT incl.

Outside Windhoek - NAD1500.00 VAT incl.

Delivery to towns outside of Windhoek can expect their orders within 1-2 working days.

Windhoek applies for same day delivery if, order is placed within ordering hours.

Minimum order to qualify for delivery is N$150.00!

 Ordering hours:

(Mon - Fri): 09:00 - 16:00

(Saturday): 09:00 - 12:00

(Excluding Public Holidays)

Outside Windhoek

Order will be dispatched the same day, via an overnight service,

EXCLUDING SATURDAYS AND PUBLIC HOLIDAYS. Some towns may be subject to Monday delivery on orders placed on Fridays.

Namib Smoke will not be liable for any merchandise leaving our premises.

Insurance (Not shown on final invoice) option is available with an extra payment of 3.5% of your total order.

Simple, multiply your order amount with 1.035

E.g. Invoice Total x 1.035 = Payment due.

NAD699 x 1.035 = NAD723.50

(Indicate your request for insurance in the note area provided.)

(Note, this amount is non-refundable)

Enjoy Shopping with us!

Operating Hours:

Monday to Friday 09h00 - 17h00

Saturdays & Sundays 09h00 - 12h00

Mobile +264 81 861 4600/81 207 2392

Copyright © 2018